Who we are
Treatcompare (www.treatcompare.com) is an independent UK healthcare price comparison service. We are the data controller for personal data collected through this website. You can contact us at hello@treatcompare.com.
What data we collect
We collect personal data only when you actively provide it:
- Price alert subscriptions — your email address, and optionally a treatment preference, dose, and target price. We use this to send you email alerts when prices change.
- Email notification signups — your email address, used to notify you when new features launch (e.g., aesthetics or dental clinic comparisons).
- Patient reviews — if you submit a review, we collect the review text and any information you choose to include. Reviews are moderated before publication.
- Discount code submissions — if you submit a discount code, we collect the code details and your submission information.
We do not collect health data, payment information, or any special category data. We do not require you to create an account.
Cookies
We use the following types of cookies:
Essential cookies
These are required for the website to function. They include your cookie consent preference. These cannot be disabled.
Analytics cookies
If you accept analytics cookies, we use privacy-focused analytics to understand how visitors use the site (pages visited, time on site, referral source). This data is aggregated and cannot identify you personally. We do not use Google Analytics. Analytics cookies are only set if you click “Accept all” on the cookie banner.
Managing cookies
You can change your cookie preference at any time by clearing your browser's local storage for this site, which will cause the cookie banner to reappear on your next visit. You can also disable cookies in your browser settings.
How we use your data
- Price alerts — to send email notifications when prices drop below your target
- Launch notifications — to notify you when new features are available
- Site improvement — aggregated analytics to understand which pages and features are most useful
We do not sell, rent, or share your personal data with third parties for marketing purposes. We do not send marketing emails beyond the alerts you have explicitly signed up for.
Legal basis
We process your data under the following legal bases (UK GDPR):
- Consent — for price alert emails and analytics cookies (you can withdraw at any time)
- Legitimate interest — for essential cookies required to operate the website
Data storage and security
Your data is stored securely in a hosted PostgreSQL database. Email addresses are not encrypted at rest but are transmitted over HTTPS. We do not store passwords (there are no user accounts). The database is hosted within the EU/UK.
Data retention
- Price alert subscriptions are retained until you unsubscribe or request deletion
- Analytics data is aggregated and does not contain personal identifiers
- Patient reviews are retained indefinitely unless you request removal
Your rights
Under UK GDPR, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct inaccurate data
- Erasure — ask us to delete your personal data
- Withdraw consent — unsubscribe from alerts or withdraw cookie consent at any time
- Complain — lodge a complaint with the ICO (ico.org.uk)
To exercise any of these rights, email hello@treatcompare.com. We will respond within 30 days.
Third-party services
- Vercel — website hosting (processes server logs including IP addresses)
- Neon — database hosting (stores subscriber emails and reviews)
- Amazon SES — email delivery for price alerts and confirmations
Each of these providers has their own privacy policy and processes data as a data processor on our behalf.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top of this page will be changed. If we make significant changes to how we use your data, we will make this clear on the website.